Returns & Exchanges
At CuteHart, we want you to love your glow; if you are not completely satisfied with your beauty purchase, we offer a 30-day window for returns and exchanges on all eligible products. Please ensure items are returned in their original packaging to maintain the highest hygiene standards.
Return Process
- 1.Initiate Your Request
Log into your CuteHart account and navigate to your order history to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your beauty items in their original box, ensuring all seals are intact and including the printed return authorization slip.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your new items within 5-7 business days.